UN Photo/Loey Felipe An increasing number of New Yorkers appear to have started wearing face masks as a precaution against the coronavirus. The city recorded its first case 1 March.         2 March 2020 Health Containing the COVID-19 coronavirus epidemic should still be everyone’s “top priority”, UN health agency chief Tedros Adhanom Ghebreyesus said on Monday. In total, 61 countries outside China have reported 8,739 cases of infection with 127 deaths, the World Health Organization ( WHO ) Director-General said. Tedros Adhanom Ghebreyesus ✔ @DrTedros  ·  Mar 2, 2020 Replying to @DrTedros Containment of # COVID19 is feasible and must remain the top priority for all countries. There is no one-size fits all approach. @ WHO is advising countries on actions they can take for each of the scenarios – first case, first cluster, first evidence of community transmission. Tedros Adhanom Ghebreyes

WMO/Victor Hugo Sun rises in Chapala Lake, Mexico. People everywhere need to remember that we depend on Mother Earth to survive, the UN chief said in his message for  World Wildlife Day  marked on Tuesday, advocating for “a more caring, thoughtful and sustainable relationship with nature”. Humanity is weaved into “the rich tapestry of life that makes up our world’s biological diversity”, said Secretary-General António Guterres. “All human civilizations have been, and continue to be, built on the use of wild and cultivated species of flora and fauna, from the food we eat, to the air we breathe”. And yet, today, close to a quarter of all species on the planet are in danger of becoming extinct in the next few decades. It seems that humanity has forgotten just how much we need nature for our survival and well-being  --  UN chief “It seems that humanity has forgotten just how much we need nature for our survival and well-being”, he bemoaned. As

WFP/Tatenda Macheka Drought conditions in Zimbabwe have meant that farmers have not been able to grow enough food. Many parts of the world can expect above average temperatures in the coming months even without the presence of an El Niño event to drive warming, the World Meteorological Organization ( WMO ) said on Monday.  The UN agency published its latest  update  on El Niño/Southern Oscillation (ENSO), a naturally occurring phenomenon in the equatorial Pacific linked to heavy rains, floods, drought and other hazards.  WMO | OMM ✔ @WMO Above average temperatures are expected in many parts of the globe in the next few months, even without the presence of a warming # ENiño , according to new WMO Update. Details https:// bit.ly/2TfDO88   79 1:35 PM - Mar 2, 2020 Twitter Ads info and privacy 51 people are talking about this El Niño occurs due to fluctuations in the temperature of th

The rise of  virtual customer assistants  has been rapid, of that, there is no doubt, and as with any new technology, there have been mixed opinions about its effectiveness. Nonetheless, despite some shortcomings in the initial versions of these solutions, it is already clear that virtual customer assistants have enormous potential in regard to enhancing the customer experience. Perhaps the key to success when implementing a virtual customer assistant is to determine where it might best sit within the customer journey. Get this right, and it will be able to act as a valuable addition to the human adviser team, greatly improving your customer interactions. The benefit for virtual customer assistants show below: Virtual assistants reduce your labor costs! Virtual assistants are independent contractors which means you don’t need to even think about payroll taxes, vacation pay, sick days, worker’s compensation and employee benefits such as health and dental insurance and t